Below is the results of Consumers' Survey of Japanese Beetle for the past 10 years +.
Japanese Beetle is one of the few repair shops that are rated with very high marks for "Quality, Price and Customer Satisfaction" year after year!  
Japanese Beetle is also one of the highest surveyed shops. We have 145 customer ratings with a 98% customer satisfaction average vs other shops with only 10 -20 customer ratings on average with much lower ratings and much lower customer satisfaction reports.

Check Book Subscriber from SAN JOSE, CA wrote on 03/24/08

I have been with Japanese Beetle off & on since 1987 when I moved to CA. The "off & on" is only because I haven't always owned a Honda. I purchased a used Honda and was told soon thereafter by another mechanic that I would need to replace $800 of belts & hoses. This made sense considering the car had 194K miles on it but I had just had it checked over when I purchased it and this was not a problem then so I grew suspicious. I took my car to Japanese Beetle, they charged me $25 to diagnose that I did NOT need any of the items and I drove the car to 296K miles (and sold it running!) without ever replacing one of those belts or hoses. These guys are GREAT and honest. I was trying to be lazy by using a mechanic close to me but I drive to Sunnyvale for these guys!

 

Check Book Subscriber from SUNNYVALE, CA wrote on 08/21/07

This is a family-run business and I feel I get very personalized service. I trust them to recommend what's right to keep my car running smoothly.

 

Check Book Subscriber from SUNNYVALE, CA wrote on 05/01/07

Always honest, always on time. I would buy another Acura just because they would service it

Data above from 3/31/08 and older
.